Testimonials
We would like to sincerely thank Lynne for her professional and enthusiastic service during the sale of our property. We particularly appreciated the daily communication from Lynne to keep us informed on any developments in the early stages of the marketing campaign. She was always prompt, patient and polite in addressing any concerns we had from the beginning and even after settlement. Her dedication and commitment secured us a pleasing sale price in just five days! We feel very privileged to have had Lynne as our agent and can attest that she is a valuable part of the team at Triwest Real Estate Professionals.
Stephanie Talevski & Shaun Carrothers
I want to express my gratitude to Tanya firstly for alerting us to a serious structural problem with the property. We are interstate and so rely completely on our property manager and/or tenants to advise us of issues. If Tanya had simply decided to note on her inspection report some cracks/gaps, I would probably have thought nothing of it. Instead, she called me expressing her concerns and went to great trouble to provide photos which allowed me to understand the seriousness of the problem. As a result of Tanya’s actions, I have been able to report the issues to the builder just before the expiry of our structural warranty period. This has averted a possibly catastrophic financial disaster. Tanya has also spent hours of her time assisting us with access to the property for builders and tradespeople. It’s really difficult when you are an interstate landlord to organise access without a helpful property manager, especially when you are dealing with an inflexible builder. This whole situation is so incredibly stressful and there is just no way I could have dealt with any of this without a great property manager. Thank you Tanya you are priceless, property management fees don’t even come close to what you have done to help us.
Sarah Hulbert
We recently had to sell our investment property as soon as possible, but we also wanted to ensure that we received the best price possible and not give the property away. This is where Lynne Steinhauer (Lynne) of TriWest Professional Real Estate came to our aid, Lynne’s knowledge of the local real estate market combined with her network was able to secure a very quick sale on terms that met our needs.
Lynne’s professionalism, her ability to properly advertise the property and bring the right clients to our property, were all contributing factors that bought about a speedy and successful sale.
We would highly recommend Lynne to anyone and it was a real pleasure working with Lynne to secure a positive outcome.
Ken & Carol Fisher
We gave Lynne the task of selling our unit in Hogans Road Hoppers Crossing back in April 2013. Lynne immediately advised us of prospective clients and after one Open For Inspection on the Saturday, the property was sold in 13 days, at a price beneficial to both parties. We highly recommend Lynne as a agent who will work tirelessly for the vendor, to reach a satisfactory price. Her ability to find the right prospects in a very short space of time is quite incredible. We recommend Lynne to any further vendors wishing to sell their property.
Frances & Arthur Gee
We could not have asked for a better Real Estate agent to help us buy our first investment property, with Lynne’s help and local knowledge we were able to find a property within our budget that ticked every single one of our checklist requirements. The personal service she provided and her extremely warm and friendly approach made the process a dream. She is a credit to her profession. Many thanks once again.
Jennie & Andy Challoner-Jones
Lynne
Thank you for your help in selling my house… You approached it with enthusiasm and when it didn’t sell straight away you just worked harder to achieve this. You ensured that the process went through easily and dealt with any issues that arose promptly. Your cheerful nature and knowledge of the area and its needs were very much appreciated.
I have been very vocal to my friends and family about your abilities and would strongly recommend you to anyone.
Cindy Marett
After having meetings with so many Real Estate Agents I was so confused and found it so hard to choose the right person to sell my home, untill I met Lynne.
From the moment she walked into my home I had made the decision that she was going to be the one.
Not only did I have the utmost confidence in her, but felt that she was honest and compassionate at the same time, I was, however, selling my family home.
I was hoping that it would not be a long drawn out procedure but she was confident that she would be able to find me a buyer within a few weeks, but it was only a few days after I signed up, that she had a buyer, not only one but two, and of course I took the better offer.
Could not believe it when she found someone who would love my home as much as I did and was able to get me the price that I was looking for, as no other agent could meet that expectation.
Lynne you are a legend, and I thank you so much for making this experience much easier than anticipated.
Rosy Arutjunow
I had previously had my house on the market with another Agent, and had no success at all for 3 Months. At the time friends where selling their home through Lynne Steinhauer, and within days of my signing with Professionals, I had two offers come in on my property.
I felt Lynne brought in the right buyers immediately and knew what they were looking for. We had great communication with each other and Lynne helped me with things I didn’t understand e.g. Conveyancing, builders report.
I would like to describe Lynne like the good old Mazda Ad as ZOOM ZOOM ZOOM.
Would like to thank Lynne and the team at Professionals for their efficiency, and first class service.
Pauline Looney
Lynne Steinhauer sold our house for us, she was a great agent. She kept us informed all the way on what was happening, on open homes, potential buyers, in fact of one day of listing had a buyer straight away, with a 30 day take over however it was just too soon for us, but on each open Lynne worked tirelessly and offers come in at each open advising us on what to do.
Our house sold within 3 weeks which in this tough market was incredible, and due to an excellent agent who worked in our interest.
I would definitely if selling again or even when it comes to buying again would look to Lynne for advise, as I feel she is an Agent that works for her client.
Suzanne Townsend
Hi Paul,
Just to let you know how much of a pleasure it has been dealing with Stacie in regards to our rental property.
Stacie is diligently working hard to find the right tenants for our property, by keeping us informed & updated regularly when property inspections are held, hopefully the right tenants will be found shortly.
Recently Stacie was called upon to represent us at a VCAT hearing, at all times Stacie conducted herself in a professional manner & kept us informed every step of the way.
Paul, I know it’s very easy to complain about poor service that people receive, but we feel it’s more important to take the time & recognise people when they’re providing good customer service & doing a good job.
Can you please pass on our appreciation to Stacie & also the other girls in the rental team (Brooke & Tanya) who have also kept us updated with property inspections via SMS.
